![]() ![]() What happens if my account remains on hold? Please contact your bank or credit card company for further details. Currently, the appropriate funds are not available to process the order.Prepaid cards are not accepted because they don't allow recurring charges. ![]() You are attempting to use a prepaid gift card for your membership.Please contact them directly to resolve the issue and try again. For security reasons, your bank or credit card company may have placed a temporary hold on your account.Your address or name may no longer match the address or name on file with your bank or credit card company.The billing profile selected as the primary payment method will then be used to process your monthly Game Club payment and credit. Delete any outdated billing profiles or any that you're no longer using.Add a new payment method and enter your payment details.Go to the Billing Info page of your account.Once this payment method is updated, you can purchase games and credits. Why is my Big Fish Game Club Membership on hold?Ī Big Fish Game Club membership is placed on hold only if the selected primary payment method did not process successfully. ![]()
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